Tips on Watching Out For Fraudsters

• Be suspicious of unsolicited phone calls from anyone asking about your coverage or other related information or offering to do a complimentary coverage check.
• Do not provide personal information, including birthdates, unless you are certain of a person's authority to have the information.
• Scammers frequently use AI to get information from those they call by using voice cloning programs. These calls will sound exactly like they’re coming from someone you trust. If a consumer ever gets a strange call that sounds like it’s from someone they know, they should hang up and call the person at a number they know is theirs.
• If you are ever unsure about the legitimacy of an unknown caller, you should reach out directly to your agent or agency to verify.
• If you respond to one of these calls and provide information, you should let us know as soon as possible so we can look for any changes to your policy or agent of record (AOR).
• Finally, check this resource on protecting yourself from Marketplace fraud and scams so you can always stay informed.